Return & Refund Policy

Return & Refund Policy

Last Updated: 2026

At Trinkoria, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

We proudly offer a 30-day free return and refund policy from the date your order is delivered.

To qualify for a return, items should:

• Be returned within 30 days of delivery.
• Be unused or in gently used condition.
• Be returned with original packaging whenever possible.
• Include all accessories originally received.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us process your request quickly, please provide:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

After verification, we will gladly send a replacement or issue a full refund at no additional cost.

Refunds

Once your returned item has been received and inspected, we'll notify you of the refund status.

Approved refunds will be processed to your original payment method within 5–10 business days, depending on your financial institution.

Order Cancellation

Orders may be canceled before shipment. Once shipped, cancellations are no longer possible, but eligible items may still be returned under this policy.

Contact

Email: support@trinkoria.site

Website: https://trinkoria.site